Supper with Santa

Tuesday, December 2nd 2025 – 7 pm

We hope that you can join us and the main man himself on the evening of Tuesday, December 2nd 2025, at 7pm, for our interactive “Supper with Santa” at the Hilton Hotel Cambridge City Centre. It’s great to be able to get one of our favourite events out very early this year so families can plan ahead!

Join Spectrum’s Team Santa as we indulge in some Christmas supper with a difference, alongside our very good friend Santa. Santa will tell us all that he’s been up to, a little about his Christmas Eve plans, lead a Christmas Singalong and bring a little Christmas cheer! There will also be a meet and greet with Santa for all those attending. Christmas Jumpers and T-shirts are most welcome and don’t forget to bring your best singing voice!

The event content is aimed primarily at children up to 11-13 years as a very, very approximate average for your reference, but children of all ages are welcome. Our time with Santa is always a lot of fun, regardless of age and the perfect Christmas event for all the family. Our Santa events are always one of our favourite and most popular events each year.

Seeing is believing.

Hilton grade Christmas Supper is for all attendees, and each child will get to meet Santa individually and will also be provided with a little present from Spectrum & Santa ahead of the Christmas season. You will be able to take a photo of them with Santa at this point, we are happy to take it for you if you wish to join your child in the shot. The approximate overall duration of this event is 1to 1.5 hours as a guideline.

This is a very carefully considered event in a beautiful and spacious environment alongside Hilton hospitality. Our dining consists of a seasonal Supper for all attendees – made up of sandwiches, light snacks, cakes and drinks. You can advise us of any food allergies in the form below, but please be sure to indicate the person they are relevant to.

Please ensure you have read all the notes provided before requesting places!

We always contact every request once the event is processed and allocated, providing families with as much notice as possible. We initially confirm places and advise those on the waiting list by text message from our platform. We also issue a QR code to confirm places (which is how you sign in with us on the day on our iPad platform) around 24-48 hours before the event/session. Please ensure you read the information below on our notifications and recommendations.

Event Capacity & Viability

Due to Santa’s incredibly busy December schedule, this year’s event falls on a Tuesday evening before children break for the Christmas holidays, which is the only possible date.

We have always been grateful to see a tremendous response to this event but as we always have to say, due to this being held on a school night so to speak, the event will only go ahead if significant capacity exists to warrant it. However, if there is high demand for the event, as we see normally, and has been found on other school nights, we will look to rotate places to ensure good coverage for those who have never attended. We also will look to see if additional capacity is achievable.

Supper with Santa Hilton Menu Guideline

We vary the “Supper with Santa’ menu each year a little for variance, but as a guideline only, we do it keep it based on the following outline, naturally all of Hilton grade quality and taste.

SANDWICHES, SAVOURY & SWEET TREATS

  • Ham & Cheese
  • Ham Salad
  • Chicken Salad
  • Egg & Cress
  • Cheese & Tomato
  • All sandwiches are on a mix of white & brown bread
  • Selection of Crisps, Savoury bites and Gingerbread
  • Scones with Clotted Cream and Strawberry Jam
  • Mini Cakes
  • Chocolate Desserts
  • Water or Squash
December 2nd
From 7pm
Child – £30
Adult – £20
Max 80 People

Event Costs & Summary

The cost to attend the Supper with Santa event is £20 per adult and £30 per child. A non-refundable deposit of £5 per person (within 14 days of invoice issue) will be required to initially secure your places. Place confirmations will be issued as quickly as possible so families can plan ahead and get their deposits organised, as well as notification if you are placed on the waiting list.

Please work to the following timeframe as an approximate guideline:

  • 630-7 pm arrival and table seating from 7 pm – if adjusted, this will be by no more than 30mins either way
  • Car parking (payable and 24hrs) is available in the Grand Arcade car park, which adjoins the hotel
  • The payment deadline for this event will be before November 1st, and all tickets are non-refundable after this point.

For this event, we regularly get asked if extended family, grandparents and so forth can attend. We are able to consider this, but these places must be clearly detailed on your form! Member children will always be considered first and take priority. Naturally, given the occasion, it’s important for us to have as many children at the event as possible.

Please note that the non-refundable deposit is due in all circumstances and the balance element is not refundable after the deadline date provided, without exception.

Event Payment Options

Pay in full or over time

As well as having the option to pay by BACS or Card/ApplePay/GooglePay, please remember that your event/session invoices don’t have to be paid all in one go, or straightway (unless after our deadline date has passed).

We know how tough it can be for families with so many things to juggle so we make it as flexible as we possibly can, with payment deadline dates pushed into the future as much as we can.

You can also make bank transfers as and when you wish, as long as the balance is complete by the payment deadline date. This could be monthly, or ad-hoc and you can always see how much you have left on our live invoices. We can also provide split/scheduled payments by card.

Place Request Process

Our Place Request Process

  • Once place requests are checked and processed, should we be able to confirm places for you, you will be notified in the first instance by text message.
  • We recommend saving the numbers 07822 013562 (WhatsApp) and our Text Alert number 07441 446910 to your phone for our notifications. We also send messages from a dedicated Spectrum named service.
  • After confirmation, you will receive two invoices from us(initial non-refundable deposit and final balance).
  • The initial deposit is due in all circumstances without exception and needs to be paid within 14 days.
  • The remaining balance of your booking needs to be paid by the deadline date stated for the event.
  • All balance payments can be cancelled up to the deadline date, but remain due and non-refundable after it.
  • The costs at the deadline date are what Spectrum is exposed to for your booking, so cancel before this point!
  • You can pay for these by bank transfer or by card online, or by using ApplePay or GooglePay.
  • Your QR code (e-ticket) for the event (how you sign in with us) is typically sent around within the 48 hours before the event. This also includes a final reminder of the notes and timings from this page.

Non-Payment & Non-Cancellation

We totally appreciate that plans can change, health can change, emergencies can happen, and life can get in the way when you least expect it to, especially as parents, carers and guardians of children with additional needs, but we cannot emphasise enough how important it is to stay in touch with the team when it comes to bookings.

We understand that such things can happen and that they can definitely be hard to talk about at times, we always try to help the families we support as much as we can. Sometimes, this sadly just won’t be possible, but we will certainly try if there is a path to do so. All we ask is that you stay in touch and just be honest with us, it is so much easier to help you this way.

Please do bear in mind that non-payment of invoices or not communicating with us about items, tickets etc we have purchased for you in a timely manner will have adverse impact across the board. As a small childrens charity we have to be incredibly careful with funds and items not being paid for has huge impact on us and will simply prevent future events from happening, as we are not able to absorb losses of that nature.

We leave payments for all events and sessions open as long as possible to help families, but at the same time, we have commitments and deadlines to the venues we work with, which we must adhere to, or lose such opportunities.

Please remember that the following steps can occur if you don’t pay invoices or inform us.

  • Any invoice/payment outstanding at the deadline is at risk of cancellation and impacting you
  • You can see your places cancelled for the event/session, and a cancellation notice will be sent to you.
  • You will no longer be able to access ANY of our events, sessions or the Max Card
  • Your membership with us can be suspended or permanently revoked
  • Spectrum reserves the right to pass outstanding invoices for commercial/legal collection, and additional charges can occur
  • Additionally, Spectrum has a zero tolerance for any kind of behaviour/communication that is deemed to be rude/abusive – our team are also parents of children with additional needs and volunteer their time.

Please Stay in Touch!

As always if you have any questions about any aspect of of our events, the payment process, or cancellations email us at events@spectrum.org.uk and we will be happy to see where we can help!

Our Recommendation

If you are a Facebook user, we recommend joining our private members-only Facebook group at https://www.facebook.com/groups/spectrumcio – you will need your membership number with us (starting with the letters SC) after you request to join. If this isn’t accurately supplied, the request will be rejected.

In addition to general information, we post here when confirmations, QR codes, reminders, and so forth are sent out so you can be sure to check your email at the right times. This is helpful as many mail providers can filter such emails to junk and other areas, so you can be sure you don’t miss anything or lose your place if it doesn’t land in your main inbox directly.

Our Instagram & Facebook stories are also good places to get news in advance and see the different things we are working on behind the scenes. Please do follow our Instagram account, as we will be sharing information, stories, images and videos leading up to the visit of the main man in red!

Venue Address

Hilton Hotel Cambridge City Centre, 20 Downing St, Cambridge, CB2 3DT

Santa

Event Health Notes - Important

Please note if you have any symptoms of COVID-19 or have other illnesses in line with sickness and so forth, it will sadly not be possible for you to attend the event, due to the impact it can cause.

Sleigh
Christmas Tree

Event WhatsApp & Text Alerts

If you request places to our events and sessions, we recommend adding the Spectrum WhatsApp number 07822 013562 and our Text Magic number 07441 446910 to your phone, as well as whitelisting the email address events@spectrum.org.uk – These are all used at different times for both confirming places and event updates, as well as our SPECTRUM named text service.

CURRENT STATUS

OPEN FOR REQUESTS - LESS THAN 20% REMAINING

This event is open for requests and places are currently being allocated.

We always recommend submitting a place request if you are interested in the event, even if there is a waiting list, as availability can often change.

Place requests for Supper with Santa 2025

Booking Contact Information

Please ensure all your contact information is 100% accurate, especially your email address and membership number, as this is used for your booking, billing and your QR code just before the event.
Your Name
Have you joined us for our annual Santa event before?

Supper with Santa Places Required

Please ensure your numbers are accurate, as this will affect both your assigned places, seating and costs.
Children under 1 year old are free
Please include the full name (first name and last name) of each attendee, these are required for table place names. Please mark persons with a "W" if they are a wheelchair user or with a "H" if they require a highchair. Please also state if any any attendees are not immediate family (Grandparents, Extended Family, Friends, Colleagues etc). We do try to accomodate as many as we can but will always place priority on member children.

Child Details

Gender for Gift
Do you need to add information for a 2nd child?
Please include information here for any further children you have on your booking, ensuring to cover the same information as above for them, or if you have any additional notes to make us or the venue aware of.

Accessibility, Allergies & Dietary Requirements

Please note that food is provided as an overall Christmas Supper, in a format like Afternoon Tea. Adjustments will be made for allergies and dietary requirements but it is not possible to provide lists of preferred/favourite food or completely alternate menus per individual due to the very high costs involved to do it, which would make the event unviable.
Do you have any food allergies or dietary requirements in your party?
Do you require specific wheelchair spacing at the table?
If you are aware of any other member families you are friends with requesting places, and you would like to sit with them if they are confirmed, then please enter their name here. We try to assist such requests as much as we can but this is not always possible.

Payment Options

The payment deadline date for this event is November 17th 2024. All payments are non-refundable after this point. Not completing payment ahead of the deadline, or advising us of cancellations in advance, will have an impact on future event requests.
What is your preferred method of payment?

Data Privacy (GDPR), Consent & Understanding

Your Consent
Payment & Cancellation
Photo & Video
Allergies & Dietary Requirements
Non-Refundable Deposit & Balance
Non-Payment
Payment Deadline & Cancellation

Security & Submit

Please ensure that you have checked all details that you have entered on this form for accuracy before submitting your request.
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