Contact Spectrum

How to reach Team Spectrum

If you would like to contact Spectrum and get to know more about the charity work that we do, our events and support for SEND, then please don’t hesitate to get in touch.

Please feel free to use either the contact form provided at the bottom of the page or the direct email address that we have listed. We aim to reply to all emails within 24 working hours where possible, excluding bank holidays.

You can also use our Live Chat service on the site at any time to reach the team.


Email Us

Should you prefer to email us direct as opposed to via our contact form, you can reach the team at

Live Chat

You can use our Spectrum Live Chat service, located on the bottom right of any page, to speak directly to the team with any questions that you have. You can also message the team if they are offline.

Call Us

You can reach us on 01223 955404 between 10 am and 4 pm Monday to Friday, excluding bank holidays.

Social Media & Spectrum TV

You can find us on social media on Facebook, Twitter, Instagram and LinkedIn – give us a follow and always feel free to say hi! Furthermore, you can also subscribe to our YouTube channel Spectrum TV! and catch our content on Vimeo.

Spectrum Child & Family Support

If you are a registered member with us, you can access our Child & Family Support Team via their dedicated page at – The team can support you in all areas of family work, behavioural and developmental aspects as well as interventions to name but a few, including DLA/PIP and EHCP. The team can be reached by any of the 5 means shown on their dedicated page.

Registered Address

Our registered address for official correspondence only is a follows, please note that no unsolicited mail is accepted at this address. Please contact us via email for further general correspondence address information.

Spectrum Cambridge, 115c Milton Road, Cambridge, CB4 1XE

Max Card

For any Max Card specific enquiries that are not covered on our page, or if you believe your Max Card has been lost or stolen, please email us at

Spectrum Minecraft

If you have any questions about our Spectrum Minecraft servers (Bedrock & Java), you can reach us via Live Chat or on email at

Spectrum Arts Award

Spectrum is proud to be an authorised Arts Award Centre and is passionate about the Arts and inspiring the children we support to make the most of their creative talent. If you have any additional questions about the Arts Award then please email us at

Spectrum FAQ

Here you can find answers to our most frequently asked questions!

Lost Spectrum Membership Number

If you have lost, or can’t remember your Spectrum membership number, then simply contact us via email at, via Spectrum Live Chat or via any of our social media messaging channels.

We will be able to get you up and running again nice and quickly with a couple of security questions. This number is needed to access our Spectrum Members Only Facebook Group, book on to our events or order a Max Card.

Donations & Fundraising

If you are looking to make a donation or fundraise for us, you can do so at JustGiving, via CAF, or over here at Paypal if you prefer! We can also take donations via a number of secure card and contactless means. Please don’t hesitate to get in touch with us for more information, we would love to here from you.

Collaboration & Sponsorship

If you would like to discuss sponsoring our events or work in any way, or collaborating on a project, event or opportunity with you, then please call us on 01223 955404 or email us at

Cambridge Half Marathon 2022

For any enquires in regards to running for Spectrum in the TTP Cambridge Half Marathon, please head to our dedicated page or email us at

Team Spectrum Store

Order our Team Spectrum classic t-shrits, zipped hoodies and pullover hoodies for children and adults, in a range of colours!

Please rest assured our website is secure and certificated when you are submitting forms. This security is confirmed by the padlock displaying in your browser.

If you have any questions in regard to any data aspects then please email us at for further information. You can also refer to our data privacy policy.

We love to connect on social media so please look us up!


Spectrum Contact Form

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