Contact Spectrum

How to reach Team Spectrum

If you would like to contact Spectrum and get to know more about the charity work that we do, our events and support for SEND, then please don’t hesitate to get in touch.

Please feel free to use either the contact form provided at the bottom of the page or the direct email address that we have listed. We aim to reply to all emails within 24 working hours where possible, excluding bank holidays.

You can also use our Live Chat service on the site at any time to reach the team.

PLEASE NOTE THAT SPECTRUM WILL NOT RESPOND TO UNSOLICITED SALES AND MARKETING CONTACT

Email Us

Should you prefer to email us directly as opposed to via our contact form, you can reach the team at hello@spectrum.org.uk for general enquiries.

Events

If you need to cancel places at an event or session you are booked in for, or have any questions about them, please email the team at events@spectrum.org.uk, and they will come back to you as quickly as they can.

Max Card

For any Max Card specific enquiries that are not covered on our page, or if you believe your Max Card has been lost or stolen, please email us at maxcard@spectrum.org.uk

Disneyland Paris

We have a dedicated team regarding Disneyland Paris, and we try to visit the resort at least once a year with our members for our dose of Disney magic! If you have any questions about our events at Disneyland Paris, then you can reach the team via email at disney@spectrum.org.uk, and they will help as much as they can.

WhatsApp & Text Alerts

If you request places to our events and sessions, we recommend adding the Spectrum WhatsApp number 07822 013562 and our Text number 07441 446910 to your phone. These are used at times for both confirming places and event updates.

Lost Spectrum Membership Number

If you have lost or can’t remember your Spectrum membership number, then simply head to our Membership Update page and use the request to be reminded option in our form.

Your Spectrum membership number is needed to access our Spectrum Members Only Facebook Group, request places at our events, access Support or order a Max Card for example.

Social Media & Spectrum TV

You can find us on social media on Facebook, Twitter, Instagram and LinkedIn – give us a follow and always feel free to say hi! Furthermore, you can also subscribe to our YouTube channel Spectrum TV! and catch our content on Vimeo.

Live Chat

You can use our Spectrum Live Chat service, located on the bottom right of any page, to message the team directly with any questions that you have.

Call Us

You can reach us on 01223 955404 between 10 am and 4 pm Monday to Friday, excluding bank holidays.

Spectrum Support

If you are a registered member with us, you can access our Child & Family Support Team via their dedicated page at https://spectrum.org.uk/support – The team can support you in a number of areas of family work, behavioural and developmental aspects as well as interventions, to name but a few, including DLA/PIP and EHCP.

Registered Address

Our registered address for official correspondence only is a follows, please note that no unsolicited mail is accepted at this address. Please contact us via email for further general correspondence address information.

Spectrum Cambridge, 115c Milton Road, Cambridge, CB4 1XE

Spectrum Minecraft

If you have any questions about our Spectrum Minecraft servers (Bedrock & Java), you can reach us via Live Chat or on email at minecraft@spectrum.org.uk

Spectrum FAQ

Here you can find answers to our most frequently asked questions!

Donations & Fundraising

If you are looking to make a donation or fundraise for us, you can do so at JustGiving, via CAF, or over here at Paypal if you prefer! We can also take donations via a number of secure card and contactless means. Please don’t hesitate to get in touch with us for more information, we would love to here from you.

Collaboration & Sponsorship

If you would like to discuss sponsoring our events or work in any way, or collaborating on a project, event or opportunity with you, then please call us on 01223 955404 or email us at hello@spectrum.org.uk

Team Spectrum Store

Order our Team Spectrum classic t-shrits, zipped hoodies and pullover hoodies for children and adults, in a range of colours!

Please rest assured our website is secure and certificated when you are submitting forms. This security is confirmed by the padlock displaying in your browser.

If you have any questions in regard to any data aspects then please email us at hello@spectrum.org.uk for further information. You can also refer to our data privacy policy.