Spectrum FAQ

Frequently asked questions

Our Spectrum FAQ covers the most frequently asked questions that get put to us by people contacting Spectrum for the first time. We hope that these answers are helpful but do always feel free to contact us should you just prefer to talk, or the answer that you need isn’t below.

Alternatively you can reach us via our contact form, by email at hello@spectrum.org.uk or on 01223 955404.


Frequently asked questions

Just expand each section for the question answer

What does Spectrum do?

Spectrum provides multi-award winning events and support for children with Autism, additional needs, learning difficulties and disabilities, alongside their families and carers. We are parent led, family focused and passionate about inclusion. Spectrum has won both the Cambridgeshire Live Community Awards & Luminus Inspiration Awards for our work.

We are registered with the Charity Commission in England & Wales (117916)

How do I join Spectrum?

Joining Spectrum is simple. Just head over to our Membership form and complete the required details. Membership to Spectrum is free.

Once we have received your request, please allow up to 72hrs for this to be processed. If you meet our very straight forward criteria then will send across a welcome email including your Spectrum membership number and an invite to our Private Spectrum Members Only group on Facebook. Your membership number is required for booking on to our events and for ordering a Max Card if you wish to, so please do keep this somewhere safe.

Does my child have to have a full diagnosis for us to join Spectrum?

Any child with additional needs is welcome regardless if you have just started out on the journey for a diagnosis with their GP and education setting or if a formal diagnosis is already in place. They can be referred to us by an existing member, professional or family member. We cater for any child from pre-birth, where a diagnosis is made antenatally, up to 18 years old is welcome to attend, even up to 25 years in some areas.

What geographical areas does Spectrum cover?

Spectrum is based in Cambridge but our members are across Cambridgeshire, Suffolk, Norfolk, Bedfordshire, Herts & Essex to name but a few.

How do I find out about Spectrum events?

All of our events can be seen on our Events page with an indication of their remaining availability. Due to the high demand for the events that we provide, we do rotate place requests for them as much as possible to ensure families get an opportunity to take advantage of them. Additionally our events are announced on our Private Facebook Group as well as by email notification.

We provide events centred around children, for families, for adults only and for fundraising. The costs for our events range from free through to paid for.

What type of events do Spectrum provide?

Our range of events, activities, days out and sessions for the children and families that we support that focus around social gains, sport, technology, the Arts, entertainment and interaction to name but a few. Examples of some of the events we have done and are delivering are the Harry Potter Studios, Legoland, Disney Paris, Warwick Castle, ZSL Whipsnade, Breakfast with Santa and local pantomimes.

Spectrum recognises the challenges faced by families of children with additional needs so we remove as many hurdles for those families that we support, to make them as simple to attend and as enjoyable as possible.

Are siblings welcome at your events?

Spectrum are very much family and inclusion focused, siblings and family members are most welcome at our events.

How do I get a Max Card?

Spectrum is an authorised distributor for Max Card.

The Max Card is designed to make days out more financially accessible for foster families and families of children with additional needs. The discount available varies between venues, with over 11,000 venues taking part in the scheme across the UK.

To qualify for being able to have a Max Card you simply need to have an active Spectrum Membership Number, no other additional criteria is required. Just head to the form below to register your request with us. Please note your Spectrum membership number is required as part of the sign up process.

Is Spectrum on Social Media?

Yes we are! We love to be as visual as we can about the work that we do and actively use social media.

You can find us on Facebook, Twitter and Instagram, so please give us a follow! We also have a dedicated Private Spectrum Members Only Group on Facebook.

Can I fundraise for Spectrum?

We love to work with those who wish to fundraise for us and help us provide more and more events for those we support. Fundraising for Spectrum is easy to do and we can provide you with help at every step and also promote your efforts over social media. Spectrum is registered with JustGiving and for Gift Aid, for easy online fundraising and we can also readily supply sponsorship forms for your event.

We have seen such things as marathons, half marathons, 24hr cycle rides, white collar boxing and climbing challenges all done by fantastic people to support our work.

Can I volunteer for Spectrum?

We have a team of volunteers across Spectrum covering areas from our events to back office activities, that all enable Spectrum to do the work that it does. All of our volunteers have DBS Enhanced checks and also complete Safeguarding training, we also implement First Aid training via St John Ambulance. Any volunteering vacancies are always listed on our volunteering page.

Do you work with schools?

Yes we do. We work with different education settings and their SENCOs to support as many families as we can. We provide information on the work that we do and have also attended numerous assembly’s, pupil mentoring groups and SEND parent mornings. Schools can register their interest on more information from us here.

Does Spectrum share my data with 3rd parties?

No, Spectrum has a strict policy around data sharing and all information is kept in house. We encourage all our members to also recognise confidentiality to ensure we present an environment suitable of supporting our members. All of our forms and data collection is in line with GDPR regulations and clearly marked.

We may need to disclose information if required to do so by law or in response to a court order. Additionally this can also be in exceptional circumstances, where we think someone is at serious risk of being harmed, we may contact the police or a local authority safeguarding team.