Membership Update

Updating your information with us and lost membership numbers

Spectrum membership is free and is required to access Spectrum services in the UK, like requesting places at our events and sessions, accessing our Family Support, and ordering the Max Card.

The membership number we provide you with on your welcome email (starts with the letters SC) stays with you on your journey with us, so please do take note of it as it is required for accessing our services. As part of your membership with us we ask you to keep us updated with the right information for your family, and from time to time, you may need to make us aware of changes to your child’s information, your contact information and family situation, as it could differ from the details you registered with us initially. You can also use this form if you need us to remind you of your membership number.

This updated information could be because of some of the following reasons, for example.

Change of home address
Change of email address or phone number
Adding additional children or letting us know that a child registered with us now has a diagnosis or is on the pathway to one
Change of partner or change of name due to marriage

To make us aware of such changes, all you need to do is complete the form below.

How to use the form

Important Notes – Please read before completing the form!

CHANGE OF INFORMATION

The first section of the form is compulsory so we can identify you on our systems, but for the following sections, ONLY complete them if the information has changed! You do not need to complete every section if you don’t need to, just what information has changed.

FORGOTTEN MEMBERSHIP NUMBER

If you have forgotten or lost your membership number and wish us to remind you of it, or check if you are registered with us. Just complete the first section of the form and tick the box at the bottom of it. We will contact you once we have checked your details on our systems.

Once your request has been completed, the team will contact you back directly by email, so please ensure the email address you provide is accurate.

Some of the areas Spectrum membership provides you access to…

Spectrum Events

Child & Family Support

Order a Max Card

We usually complete change requests within 5 working days but this can vary when in high-demand periods. We always process requests as quickly as we can, in the order that they are received.

Update your Membership Information & Lost Membership Numbers

Existing Parent/Carer Contact Information & Lost Membership Numbers

Your Full Name *

Your Spectrum Memership Number

Email Address Registered With Us *

Mobile Number Registered With Us *

Forgotten Membership Number

Only tick this box if you have lost/forgotten your Spectrum membership number and wish us to remind you of it. You can then jump to data privacy and submit if you have no information to change.

Please remind me of my Spectrum membership number

Contact Information You Wish To Change/Update

From this point forward, please only complete the fields/sections where you wish to change/add information that you have previously supplied to us in your registration!

Your Name (Firstname and Surname)

New Email Address

New Mobile Number

Your Partner's Name (Firstname and Surname)

Please ensure you include your partners name if they are likely to attend an event with your child or may wish them to contact us also regarding your membership, support or for booking events etc.

Address

Apt, suite, etc.

Country

City

State

Zip code

Contact Information You Wish To Change/Update

Please detail any changes to the child information that you have supplied us previously. This could relate to adding in additional children/siblings or updating diagnosis/pathway information. Spectrum reserves the right to request evidence to support your membership at any time.

Child 1 Name

Child 1 Date of Birth

School SEND Register

Yes

DLA

Yes

EHCP

Yes

Clinical Diagnosis

Yes

Child 1 Conditions, Additional Needs & Disabilities Information

If the child you are adding/updating has any additional needs, then please provide a good overview and summary of the child's journey so far, covering predicted pathways they are on, steps that have been taken and detailing what is presently diagnosed and undiagnosed. Please mark as N/A or leave blank if not applicable.

Evidential Proof of Additional Needs - File Upload

If the child you are adding/updating has any additional needs you are making us aware of, then please ensure that you upload relevant documents to support this. This can be from GP/CAMH/Paediatrics/SENCO/EHCP/DLA for example, confirming the clinical diagnosis in place, or the pathway of additional needs the child is on if awaiting assessment. The childs full name must be clearly stated on the documents uploaded and .JPG and .PDF are recommended (20mb limit).

Child 2 Name

Child 2 Date of Birth

School SEND Register

Yes

DLA

Yes

EHCP

Yes

Clinical Diagnosis

Yes

Child 2 Conditions, Additional Needs & Disabilities Information

Please provide a good overview and summary of the child's journey so far, covering predicted pathways they are on, steps that have been taken and detailing what is presently diagnosed and undiagnosed. Please mark as N/A or leave blank if not applicable.

Evidential Proof of Additional Needs - File Upload

Child 3 Name

Child 3 Date of Birth

School SEND Register

Yes

DLA

Yes

EHCP

Yes

Clinical Diagnosis

Yes

Child 3 Conditions, Additional Needs & Disabilities Information

Evidential Proof of Additional Needs - File Upload

Child 4 Name

Child 4 Date of Birth

School SEND Register

Yes

DLA

Yes

EHCP

Yes

Clinical Diagnosis

Yes

Child 4 Conditions, Additional Needs & Disabilities Information

Evidential Proof of Additional Needs - File Upload

Additional Notes

Further Information

Please include any further information you wish to make us aware of that is relevant to your membership with us.

Data Privacy (GDPR)

Data Accuracy *

I confirm that all information that I have submitted in this form for my membership application is accurate

Your Consent *

I confirm my consent for the information in this form to be stored

Security & Submit

Please ensure that you have checked all details that you have entered on this form before submitting your request. Any inaccuracies in your form will also delay your request from being processed. You only need to register with us once, then just ensure you keep your information up to date with us.

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