Membership Update

Updating your information with us and lost membership numbers

Spectrum membership is free and is required to access Spectrum services in the UK, like requesting places at our events and sessions, accessing our Family Support, and ordering the Max Card.

The membership number we provide you with on your welcome email (starts with the letters SC) stays with you on your journey with us, so please do take note of it as it is required for accessing our services. As part of your membership with us we ask you to keep us updated with the right information for your family, and from time to time, you may need to make us aware of changes to your child’s information, your contact information and family situation, as it could differ from the details you registered with us initially. You can also use this form if you need us to remind you of your membership number.

This updated information could be because of some of the following reasons, for example.

  • Change of home address
  • Change of email address or phone number
  • Adding additional children or letting us know that a child registered with us now has a diagnosis or is on the pathway to one
  • Change of partner or change of name due to marriage

To make us aware of such changes, all you need to do is complete the form below.

How to use the forms

Important Notes – Please read before completing our forms!

LOST OR FORGOTTEN MEMBERSHIP NUMBER

If you have lost or forgotten your Spectrum membership number and wish we could remind you of it, just complete the first form below. We will contact you by email once we have checked your details on our systems.

CHANGE OF MEMBER INFORMATION

The second form is to make us aware of any changes to your address, child details and contact information. The first few fields are compulsory so we can identify you on our systems, but for the following sections, ONLY complete them if the information has changed! You do not need to complete every section if you don’t need to, just what information has changed. Once your request has been completed, the team will contact you back directly by email, so please ensure the email address you provide is accurate.

We usually complete change requests within 5 working days but this can vary when in high-demand periods.  We always process requests as quickly as we can, in the order that they are received.

LOST OR FORGOTTEN MEMBERSHIP NUMBER

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Please remind me of my Spectrum Membership Number

Your Registered Name

Security & Submit

Please ensure that you have checked all details that you have entered on this form before submitting your request. Any inaccuracies in your form will also delay your request from being processed.
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UPDATE YOUR MEMBERSHIP DETAILS

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Your Parent/Carer/Guardian Information

Your Name
This starts with the letters SC - you only need to enter the numbers

Contact Information You Wish To Change/Update

Your Updated Name
Your Partner's Name
Your New Home Address

Child 1 Information

Please detail all of your children and those you are a guardian of in the section below if possible, even those without additional needs, especially if you plan to bring siblings to our events with you. Spectrum is very much a family-focused organisation and this ensures we have you covered correctly. Spectrum reserves the right to request evidence to support your membership at any time. Any further child you add in with additional needs must have evidential data uploaded.
Child 1 Name
Does this child have additional needs?
Please provide a good overview and summary of the child's journey so far, covering predicted pathways they are on, steps that have been taken and detailing clearly what is presently diagnosed and undiagnosed (being explored). Please mark as N/A or leave blank if not applicable.
What is currently in place for Child 1?
Which of the above are in place for your child? (Please tick all that are relevant)
Click or drag files to this area to upload. You can upload up to 5 files.
Please upload relevant documents to support your membership request. This can be GP/CAMH/Paediatrics/SENCO/EHCP/DLA for example, confirming the clinical diagnosis in place, or the pathway of additional needs the child is on if awaiting assessment. The childs full name must be clearly stated on the documents uploaded and .JPG and .PDF are recommended (10mb limit).

Child 2 Information

If you enter a child in this area, please ensure all fields are completed and evidence is uploaded if applicable.
Child 2 Name
Does this child have additional needs?
Please provide a good overview and summary of the child's journey so far, covering predicted pathways they are on, steps that have been taken and detailing clearly what is presently diagnosed and undiagnosed (being explored). Please mark as N/A or leave blank if not applicable.
What is currently in place for Child 2?
Which of the above are in place for your child? (Please tick all that are relevant)
Click or drag files to this area to upload. You can upload up to 5 files.
Please upload relevant documents to support your membership request. This can be GP/CAMH/Paediatrics/SENCO/EHCP/DLA for example, confirming the clinical diagnosis in place, or the pathway of additional needs the child is on if awaiting assessment. The childs full name must be clearly stated on the documents uploaded and .JPG and .PDF are recommended (10mb limit).

Child 3 Information

If you enter a child in this area, please ensure all fields are completed and evidence is uploaded if applicable.
Child 3 Name
Does this child have additional needs?
Please provide a good overview and summary of the child's journey so far, covering predicted pathways they are on, steps that have been taken and detailing clearly what is presently diagnosed and undiagnosed (being explored). Please mark as N/A or leave blank if not applicable.
What is currently in place for Child 3?
Which of the above are in place for your child? (Please tick all that are relevant)
Click or drag files to this area to upload. You can upload up to 5 files.
Please upload relevant documents to support your membership request. This can be GP/CAMH/Paediatrics/SENCO/EHCP/DLA for example, confirming the clinical diagnosis in place, or the pathway of additional needs the child is on if awaiting assessment. The childs full name must be clearly stated on the documents uploaded and .JPG and .PDF are recommended (10mb limit).

Child 4 Information

If you enter a child in this area, please ensure all fields are completed and evidence is uploaded if applicable.
Child 4 Name
Does this child have additional needs?
Please provide a good overview and summary of the child's journey so far, covering predicted pathways they are on, steps that have been taken and detailing clearly what is presently diagnosed and undiagnosed (being explored). Please mark as N/A or leave blank if not applicable.
What is currently in place for Child 4?
Which of the above are in place for your child? (Please tick all that are relevant)
Click or drag files to this area to upload. You can upload up to 5 files.
Please upload relevant documents to support your membership request. This can be GP/CAMH/Paediatrics/SENCO/EHCP/DLA for example, confirming the clinical diagnosis in place, or the pathway of additional needs the child is on if awaiting assessment. The childs full name must be clearly stated on the documents uploaded and .JPG and .PDF are recommended (10mb limit).

Data Privacy (GDPR) & Consent

Your Consent
Data Accuracy

Security & Submit

Please ensure that you have checked all details that you have entered on this form before submitting your request. Any inaccuracies in your form will also delay your request from being processed. You only need to register with us once, then just ensure you keep your information up to date with us.
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