Disneyland Paris 2025

For all our events and sessions, priority will always be given to the children and families that we support in the first instance. Should there be any available space once all booking requests have been processed, then this is something we can certainly consider for friends and extended family at that point.

No, you don’t, but everyone under your booking will, of course, require one before they travel. For anyone with an existing passport, they need to ensure that it meets the criteria for both France and the UK.

The time we travel is one of the peak times for the UK passport teams and waiting lists can be high. We recommend ensuring that you have all passports in place by the start of 2025. In February 2025 we will be requesting Advance Passenger Information (API), which includes your passport information, as part of our documentation process.

Yes, you do, we cannot emphasise this enough. You need to ensure that all persons in your party are covered with the appropriate insurance for the trip. This can easily be done via a wide variety of sources such as Staysure, Post Office Travel, the AA, and sometimes your bank, as well as standard insurance option routes.

You need to ensure that your insurance covers any pre-existing medical conditions as well as suitable coverage for such things as delays and cancellations due to international events. Some insurance providers also provide options for such items as pandemics and the impact of terrorism, to name but a few.

We advise that this cover is put in place at the earliest opportunity after place confirmations are received from us.

We will be departing from Bottisham Village College, Cambridge in CB25 9DL.

It will be possible to leave your car at the college whilst we are away, but this is left at your own risk and is not the responsibility of the college or of Spectrum. There is no charge for this, and this will be our only departure point.

The ferry crossing provides good access to food and drink options as well as duty-free goods. We will assess additional stops en route in both directions depending on circumstances, needs, time we have and traffic.

There is a toilet on board the coach, and it is totally fine to eat and drink en route, we just ask that you please ensure rubbish is placed in the provided bags to keep the coach clean.

No, it isn’t; sadly, this is incredibly hard to manage logistically and deal with multiple arrival times and other complexities. Naturally, as travel is also being provided, it is in our interests to ensure that this is used as effectively as possible. One of the main purposes of the trip is to provide a supportive environment with other families.

Sadly not. Whilst the coaches we use with Mil-ken have significant storage space in their hold, the luggage you take should very much be appropriate for the time we are away and not excessive. In addition to having to cater to the luggage of a full coach, we also have to consider things such as wheelchairs, buggies, and emergency supplies. As a general rule of thumb, a normal size hold case as you would take on an airline for short breaks is sufficient for a person and a standard size school bag for hand luggage on the coach. We also allow for the fact that a few families might bring a present or two back with them!

We understand that different circumstances can certainly arise in life and surprise us at all times, but in regard to this event, please be aware of the following, of which there are no exceptions. All cancellations and changes must be via email.

• If place confirmations are provided to you, your deposit is due under all circumstances and is non-refundable. This is a reservation that has been made with Disney in line with the request from your family and is immediately due to Spectrum. Your deposit is due in all circumstances, even if you cancel prior to the deposit due date.
• If you cancel between the period when your deposit is due and December 31st 2024, we are able to cancel your outstanding balance with no further charges.
• If you cancel between 1st January 2025 and the balance due date (Feb 1st 2025), you are required to pay 25% of your balance without exception.
• Your balance is due in full without exception for all other circumstances after this point.

These rules are in line with the charges that Spectrum will face for such cancellations and are directly passed back to the person who has booked. In the event of needing to request a cancellation for any reason, this must be received by Spectrum via email only.

A refund will only be provided if you have an active booking for the visit, your payments are correct in terms of deposit and balance, and Disneyland Paris has cancelled it.

Should you need to change the name of any persons in your room, or alter your booking in any way, it is likely that an administration charge of £25-50 person, or a set £100 charge will be passed on to you for making the adjustments.

Yes, there are and these are done in a number of levels and categories. More information on this can be found on Disney’s dedicated page at: https://www.disneylandparis.com/en-gb/guest-services/guests-with-mobility-disabilities/

Spectrum works with Disney to organise the relevant passes in advance for the travelling party using information in line with their criteria. In early 2025, we will ask you to submit your supporting information to us in line with Disney’s adjoining forms, this information must be no older than 12 months. These are such things as the Access Card, DLA confirmation, PIP confirmation, Blue Badge, to name but a few. We will work through this with you, well in advance. This is all organised via Spectrum and not something that you need to do yourselves.

Please note, however, that Disney reserves the right to ask for additional or supporting information regarding issuing the relevant pass, and we will assist you with this. Disney also reserves the right to reject pass requests even when supporting information has been provided.

Any priority pass that is issued covers up to 4 helpers for that individual on rides and up to 2 people for parades, of which at least one must be 15 years or older and able-bodied. Some areas, like fireworks, can at times support only 2-3.

We are able to check in from 8 am on the day of arrival and access the park. You are able to access your rooms from around 3pm.

For checkout, you need to be out of your rooms by 11am on the day of departure. We will confirm the departure time from the hotel nearer the time (but expected to be 4pm), but you are still free to access the park until we leave.

The Hotel has secure facilities in place to ensure luggage can be kept safe prior to room access and also for storage after check out and before the coach departs.

There are two parks within Disneyland Paris, Disneyland Park and Walt Disney Studios Park. As a staying guest at one of the Disney hotels, you can access both parks from approximately 830am to 930pm, depending on the time of year. The earlier access to the park is for those using the resort hotels only and is called Extra Magic Time (EMT).

The Hotel Sequoia Lodge is on average a 10-15 minute walk to the main Disney Parks at Disneyland Paris. A shuttle service, which takes 8-10mins is available, though if you don’t wish to walk in, these leave every 10 minutes and run 7 days a week between 06.30 and 23.00.

No, it isn’t. For the purposes of this trip, Disney’s availability and for managing the logistics of the travelling party, all provided spaces will be based around the same accommodation and travel.

The dining package that is included for you is Halfboard Plus, this is based on breakfast at the Hotel and a choice of options for your main meal across the park. You are able to take your main meal anytime from lunch onwards. We will be working with Disney and you all nearer the time (around 90-60 days out) on your dining option bookings during the stay, which you can take care of yourself via their app.

Any food/drinks that you wish to have outside of these times is something that you need to purchase.

With the Halfboard Plus option you will get the following meal vouchers to use:

• Main Meal on the first day
• Breakfast and Evening Meal on the 2nd and 3rd day
• Breakfast on the 4th day

There is no need to book for Breakfast during our stay, this is simply taken in the Hotel restaurant, and vouchers are provided for this at check-in. Restaurant bookings are arranged outside of this by yourselves, either in advance (recommended), whilst at the resort as you prefer.

It is also possible to access the Premium Dining locations at Disneyland Paris with your Halfboard Plus voucher, you will just need to pay the difference between the two levels of dining at the restaurant.

Yes, there will be members of the Spectrum team at the event and a dedicated team lead for the event. We are there to assist you with any issues we are in control of and provide general guidance, of which there will be plenty in advance. Should there be any issues about rooms and meals etc., then the Disney Hotel and Resort Team are, of course, on hand to cover all of this.

As with all Spectrum events and trips, we always assist as much as we can, but the care of the children attending will always be the primary focus of the parents and carers that assist them. Additionally, any Spectrum team members on the trip will also be there for the same purposes as members, so have their own families assist.

If you have never travelled to France before, the currency they use is the Euro. You can easily exchange your money into Euro’s at such places as Post Offices, your Bank, some Tesco branches and travel agents, to name but a few. We recommend keeping an eye on the currency exchange leading up to departure and start looking at organising your Euros in a week or so ahead of the visit. Ensure that you leave enough time to do this with your preferred exchange.

Due to the nature of the trip and stops etc. both sides of the crossing, ensure that you do still have some £ sterling that is accessible to you, should you need it. A lot of the time you will simply be able to use your bank card as you would at home but of course, it’s helpful to have a little of each currency with you in case of emergencies.

Yes, we are very much used to event organising and well versed in the Disneyland Paris process that needs to be followed for this visit. We will be checking in with you throughout the year with little reminders. This will be for such things as follows to name but a few:

• Deposit & Balance Payment Dates
• Medicine & Medical Considerations
• Dining Bookings Process
• Passports & Insurance
• Room Layouts & Hotel Information
• Recommended Items
• Contact Information for the Spectrum Team
• Coach Information
• Priority Pass Details
• Emergency Contact Information

A dedicated mailer will be in place for anyone that has places on the event, keeping you up to date, passing on tips and reminders and making sure that you have everything in place that is needed. Please do remember that the vast majority of your information/questions of you will not come until we are 90-60 days away from travelling.

Yes, there is. Disneyland Paris has a dedicated app for the venue which covers such areas as maps to explore the site, booking meals, waiting times and show schedules to name but a few. The app is available on iPhone IOS or Android and can be found via the following links. LineBerty is also its recommended app for queue monitoring.

Download on IOS

Download on Android

Other popular apps are MagicPark and Magic Guide. As with many apps, a lot comes down to simple personal preference on ease of use.

Disneyland Paris in the majority, is covered by a mixture of 3G and 4G signals as well as Wi-Fi being spread across the resort and hotels. Should you need to access 3G and 4G signals for data at different times and whilst travelling, please remember that this is classed as data roaming as you have a UK-based phone.

The cost of data roaming is always coming down, and most major UK mobile networks now offer a daily or weekly data package for use abroad, giving a fixed amount of data a day for a nominal upfront charge. For many contract phones, European Data roaming is included in your existing package, which just comes off your normal data allowance as it would at home (like O2 Europe Zone for example).

In a lot of cases, though, making calls from France will still count as an International call to back home. It is always best to check with your network provider before travelling and opt-in before you go. This will be one of the areas that we remind you about during the coming months to check off your list.

This is a question that is exceptionally hard to answer as every family has different numbers of individuals in it, spending habits and budgets available for such things. We recommend speaking to friends and family you know that have been before, that is perhaps similar to yourselves in some ways, to gain an understanding of what they spent as a guideline. In short, the vast majority of spending you will incur is likely to be on snacks and drinks, etc outside of set meal times that are included and purchases/memorabilia from the resort.

We are able to help with the following magical add-ons: Photopass+ and the Character Breakfast.

A Disney Photopass+ helps you make those magical moments last a lifetime as it gives you access to all your souvenir photos taken during your visit to Disneyland® Paris, whether on the attractions or by Disney PhotoPass Photographers, as high-quality digital image files. The cost of this is circa £75 for the family, and the photos are accessible to download for 1 year from the date of activation.

Should you put this in place in advance, your Photopass+ voucher will be waiting for you to activate when you check in at the hotel. as part of your room package. You can also organise this when you get there if you wish (by yourself), but it can quite often be a little more costly than doing so in advance.

The Character Breakfast (if available) is an approximate £15 per person upgrade on one of your breakfast vouchers.