We hope that you can join us at Disneyland Paris between May 27th and May 30th 2024, for 4 days and 3 nights, to experience the magic of Disney!
We provide this event to enable families we support to travel with us to Disneyland Paris in an inclusive and supportive environment, simplifying travel and taking care of many of the hurdles a family will face should they organise it themselves.
If you have never visited Disneyland Paris before, it is an incredible experience for adults and children alike.
This event is limited to a maximum of 18 rooms that we have reserved and will only go ahead if we receive enough requests to do so. Once we have you checked in on-site and have given you any relevant Priority Cards, you are free to spend the stay as you wish; you do not have to stay as part of a large group.
The cost of this event is listed below and is a tiered pricing structure based on people sharing a room. This ensures it is easier for us to accommodate a room and that you can also take advantage of the best pricing possible for the package that has been created. This event is out of term time for the majority of schools in the surrounding areas, but please do check with your school’s calendar (if applicable), prior to booking.
There are two parks for you to enjoy at Disneyland Paris, Walt Disney Studios Park and Disneyland Park. The Marvel Campus has also just opened in 2023.
All quoted pricing below includes the following options:
4-day Disney Park Hopper Pass
3-night stay at the Disney Hotel Sequoia Lodge (with two heated pools)
Half Board Plus Meal Plan
Local City Tax
Travel to and from the venue by dedicated coach with our partners Milken Travel
- Car parking for the time you are away with us (if needed)
Priority Card for all qualifying persons with additional needs/disabilities at Disney’s discretion
For further information on the Disney Priority & Easy Access Passes, please see our Disney FAQ further down the page, where this is explained to you.
Your booking confirms that you accept any health and safety instructions that are in place at the time of our visit, especially pertaining to Covid-19.
We are looking to confirm all places by May 19th, ideally so that deposits can be organised.
Accomodation & Dining
For the duration of our stay, we will be at the Disney Hotel Sequoia Lodge, a forest-themed resort on the edge of Lake Disney and a short walk to the Disney Parks.
Please note that a room at Sequoia Lodge consists of either 2 x double beds or 1 x double bed, 1 x single bed and 1 x pull-out bed per room. A room cannot exceed 4 persons and one cot. Where your family is larger than this, Disney provides two adjoining rooms (where possible) and opens the door between them to provide you with the space that you need. At least one adult must be registered in each room where adjoining rooms are used. There are no exceptions to this format.
In terms of dining, breakfast will be taken within the Hotel itself, and multiple options exist for you to choose from for your evening meal across the resort. We will work closely on dining arrangements with you approximately 90 days prior to the visit. Your included meals by default are provided as follows:
- 1st Day – Main Meal
- 2nd Day – Breakfast & Main Meal
- 3rd Day – Breakfast & Main Meal
- 4th Day – Breakfast
These meals are provided as vouchers that are given to you with your room information when you check-in. The main meal vouchers can be used anytime between lunch and dinner for your ease. Restaurant booking is simply done via the Disney app near the time (access is 60 days prior).
We, of course, recognise that every family is different in terms of their needs and the time they allocate to different tasks and breaks, but in the majority for the short stay that we have, most of your time will be spent in the Disney parks as opposed to at the hotel as a rule of thumb, so it can be looked at more of a basecamp to many.
The pricing for this event, based on these criteria we have provided and including all the stated items above is as follows:
- Infant (0 – 2 Years) – £120
- Child (3 – 11 Years) – £615
In terms of room pricing, an adult at Disneyland Paris is based on anyone 12 years or older
- 1 Adult Sharing @ £1515
- 2 Adults Sharing @ £1105 per person
- 3 Adults Sharing @ £970 per person
- 4 Adults Sharing @ £900 per person
Please remember that a room cannot exceed 4 persons and a cot. For larger parties than this, an adjoining room is required. All children in a room must have an adult sharing with them in line with Disney safety policies.
Event Payment Schedule
Should your requested places for the event be confirmed back to you, you will then be invoiced by us for your booking as a deposit (£100 per adult or child – not infant). This deposit is non-refundable without exception and due when stated on your invoice. Your room is booked specifically for you and for the persons you list. We will be looking to confirm places quite quickly as the rooms can only be held for a short time prior to them needing to be allocated.
The balance of your booking is then required to be paid in full by no later than February 1st 2024. You are able to pay your balance as you wish, either in instalments if easier for you or as a lump sum as you prefer. Please note that missing either the deposit cut-off date or balance date deadlines can result in the cancellation of your booking at Disney, and these costs still being due by you to us.
Cost Calculation Example:
The costs include room, coach travel, crossing, dual park access, half board plus dining & city tax for 4 days and 3 nights
Examples of cost calculation as per Disney’s Guidelines and the above notes:
The event is based on a single EU coach being taken to the venue, using Mil-Ken, our travel partner who has worked with us on literally dozens of events including DLP. The coach does have an onboard toilet. The coach will depart from Bottisham Village College at CB25 9DL, and you are able to leave your car there for the duration of our time away, for which there is no charge. The coach and driver will be staying out at the venue with us for the duration of the visit and staying in the same location.
It is not possible to separate the costs of the stay and the included transport. We will be departing from this point only, and due to logistics, there isn’t an option to meet us there.
Please note that travel arrangements are subject to change and potential fine-tuning (please see Q&A for further notes), but at present, we expect them to be as follows:
Sunday, May 26th 2024
- Depart Cambridge at 830pm for the DFDS ferry crossing with Mil-ken via coach, from Dover to Calais
Monday, May 27th 2024
- Cross from Dover to Calais at approx 130am (90 mins crossing)
- Arrive at Disneyland Paris between 8 am and 9 am local time
Thursday, May 30th 2024
- Depart Disneyland Paris at 4pm for return to Cambridge.
- Completing all the steps in reverse will get us back to base around 2 am – 3 am on Friday morning
As with all our coach events, should your child normally travel by booster seat, car seat and so forth, they will need to travel the same way via coach. This is without exception and in line with safety and insurance. The ferry crossing is extremely simplistic and a good opportunity to stretch your legs and get something to eat. We also consider the Tunnel as a secondary option up to the week before departure should there be any port issues.
Through the course of the booking, we will check in with you on different aspects of the visit, pass you general information to take on board and help you with different steps you need to action. Most activity and notes with Disney happens from 90 – 60 days out.
We cannot emphasise enough to only request places if you are sure you wish to go, all deposits are non-refundable, and all costs are due to us for Disney on the dates provided. There is no exception to this.
Disneyland Paris FAQ
We have put together an FAQ to provide you with as much information as possible prior to making your booking. This covers areas either not touched on in the above notes or only slightly referenced. Please ensure that you have read all the notes and answers provided.
Booking & Travel
Are we allowed to include friends and extended family in our place requests?
For all our events and sessions, priority will always be given to the children and families that we support in the first instance. Should there be any available space once all booking requests have been processed, then this is something we can consider at that point for friends and extended family.
Does the whole family need to have a passport before they request places?
No, you don’t, but everyone under your booking will, of course, require one before they travel. For anyone with an existing passport, they need to ensure that it meets the criteria for both France and the UK.
The time we travel is one of the peak times for the UK passport teams and waiting lists can be high. We recommend ensuring that you have all passports in place at least 3 months out as a minimum.
Do we really need travel insurance?
Yes, you do, we cannot emphasise this enough. You need to ensure that all persons in your party are covered with the appropriate insurance for the trip. This can easily be done via by a wide variety of sources such as Staysure, Post Office Travel, the AA, and sometimes your bank, as well as standard insurance option routes.
You need to ensure within your insurance that any pre-existing medical conditions are covered as well as suitable cover for such things as delays and cancellations due to International events. Some insurance providers also provide options for such items as pandemics and the impact of terrorism, to name but a few.
We advise that this cover is put in place at the earliest opportunity after place confirmations are received from us.
Where is the coach departure point? Can I leave my car there?
We will be departing from Bottisham Village College, Cambridge in CB25 9DL.
It will be possible to leave your car at the college whilst we are away, but this is left at your own risk and is not the responsibility of the college or of Spectrum. There is no charge for this, and this will be our only departure point.
Will there be breaks during the travel?
The ferry crossing provides good access to food and drink options as well as duty-free goods. We will assess additional stops en-route in both directions depending on circumstances, needs and traffic.
There is a toilet on board the coach, and it is totally fine to eat and drink en route, we just ask that you please ensure rubbish is placed in the provided bags to keep the coach clean.
Is it possible to make my own travel arrangements and meet you there?
No, it isn’t; sadly, this is incredibly hard to manage logistically and deal with multiple arrival times and other complexities. Naturally, as travel is also being provided, it is in our interests to ensure that this is used as effectively as possible. One of the main purposes of the trip is to provide a supportive environment with other families.
Can I take what luggage I want as we have a coach?
Sadly not. Whilst the coaches we use with Mil-ken have significant storage space in their hold, the luggage you take should very much be appropriate for the time we are away and not excessive. As well as having to cater for the luggage of a full coach, we also have to consider such things as wheelchairs, buggies and emergency supplies. As a general rule of thumb, a normal size hold case as you would take on an airline for short breaks is sufficient for a person and a standard size school bag for hand luggage on the coach. We also allow for the fact that a few families might bring a present or two back with them!
What happens if I need to cancel or change my booking?
We understand that different circumstances can certainly arise in life and surprise us at all times, but in regard to this event, please be aware of the following of which there are no exceptions.
- If place confirmations are provided to you, your deposit is due under all circumstances and is non-refundable. This is a reservation that has been made with Disney in line with the request from your family and is immediately due to Spectrum. Your deposit is due in all circumstances, even if you cancel prior to the deposit due date.
- If you cancel between the period when your deposit is due and December 31st 2023, we are able to cancel your outstanding balance with no further charges.
- If you cancel between 1st January 2024 and the balance due date you are required to pay 50% of your balance without exception.
- Your balance is due in full without exception for all other circumstances
These rules are in line with the charges that Spectrum will face for such cancellations and are directly passed back to the person who has booked. In the event of needing to request a cancellation for any reason, this must be received by Spectrum via email only.
A refund will only be provided if you have an active booking for the visit, your payments are correct in terms of deposit and balance, and it is cancelled by Disneyland Paris.
Should you need to change the name of any persons in your room, or alter your booking in any way, it is likely that an administration charge of £25-50 person, or a set £100 charge will be passed on to you for making the adjustments.
At Disneyland Paris
Are there Priority Pass options at Disneyland Paris to assist those with disabilities?
Yes, there are and these are done in a number of levels and categories. More information on this can be found on Disney’s dedicated page at: https://www.disneylandparis.com/en-gb/guest-services/guests-with-mobility-disabilities/
Spectrum work’s with Disney to organise the relevant passes for the travelling party via the information that we hold. In early 2024, we will then ask you to submit your supporting information to us in line with Disney’s acceptable forms, this must be no older than 12 months. These are such things as DLA confirmation, PIP confirmation, Blue Badge to name but a few. We will work through this with you, well in advance. This is all organised via Spectrum and not something that you need to do yourselves.
Please note, however that Disney reserves the right to ask for additional or supporting information regarding issuing the relevant pass, and we will assist you with this. Disney also reserves the right to reject pass requests even when supporting information has been provided.
For any priority pass that is issued, it covers up to 4 helpers for that individual on rides and up to 2 people for parades, of which at least one must be 15 years or older and able-bodied. Some areas like fireworks, can at times support only 2-3.
What time can we check in? What time do we need to check out?
We are able to check-in from 9am on the day of arrival and access the park. You are able to access your rooms from around 3pm.
For checkout, you need to be out of your rooms by 11am on the day of departure. We will confirm the departure time from the hotel in due course, but you are still free to access the park until we leave.
The Hotel has secure facilities in place to ensure luggage can be kept safe prior to room access and also for storage after check out and before the coach departs.
What time does the Park open each day?
There are two parks within Disneyland Paris, Disneyland Park and Walt Disney Studios Park. As a staying guest at one of the Disney hotels, you can access both parks from approximately 830am to 930pm, depending on the time of year. The earlier access to the park is for those using the resort hotels only and is called Extra Magic Time (EMT).
The general public visiting the site for the day are able to access the park from 10 am to 730pm, therefore giving quieter times at the beginning and end of the day for all of those staying in the Disney hotels.
How far is the Hotel Sequoia Lodge from the main park areas?
The Hotel Sequoia Lodge is on average a 15 minute walk to the main Disney Parks at Disneyland Paris. A shuttle service which takes 8-10mins is available though if you don’t wish to walk in, these leave every 10 minutes and run 7 days a week between 06.30 and 23.00.
Is it possible to stay at alternative accommodation to the Hotel offered on this package?
No, it isn’t. For the purposes of this trip, Disney’s availability and for managing the logistics of the travelling party, all provided spaces will be based around the same accommodation and travel.
How does the Halfboard Plus Dining work?
The dining package that is included for you is Halfboard Plus, this is based on breakfast at the Hotel and a choice of options for your main meal across the park. You are able to take your main meal anytime from lunch onwards. We will be working with Disney and you all nearer the time (around 120-60 days out) on your dining option bookings during the stay, which you can take care of yourself via their app.
Any food/drinks that you wish to have outside of these times is something that you need to purchase.
With the Halfboard Plus option you will get the following meal vouchers to use:
- Main Meal on the first day
- Breakfast and Evening Meal on the 2nd and 3rd day
- Breakfast on the 4th day
There is no need to book for Breakfast during our stay, this is simply taken in the Hotel restaurant and vouchers are provided for this at check-in. Restaurant bookings are arranged outside of this, either in advance by us or by yourselves whilst at the Resort as you prefer.
It is also possible to access the Premium Dining locations at Disneyland Paris with your Halfboard Plus voucher, you will just need to pay the difference between the two levels of dining at the restaurant.
Will Spectrum have volunteers there to assist us?
Yes, there will be members of the Spectrum team at the event. We are there to assist you with any issues we are in control of and provide general guidance, of which there will be plenty of in advance. Should there be any issues about rooms and meals etc., then the Disney Hotel and Resort Team are, of course, on hand to cover all of this.
As with all Spectrum events and trips, we always assist as much as we can, but the care of the children attending will always be the primary focus of the parents and carers that assist them. Additionally, any Spectrum team members on the trip will also be there for the same purposes as members, so have their own families assist.
What currency do I need in France?
If you have never travelled to France before, the currency they use is the Euro. You can easily exchange your money into Euro’s at such places as Post Offices, your Bank, some Tesco branches and travel agents, to name but a few. We recommend keeping an eye on the currency exchange leading up to departure and start looking at organising your Euros in a week or so ahead of the visit. Ensure that you leave enough time to do this with your preferred exchange.
Due to the nature of the trip and stops etc. both sides of the crossing, ensure that you do still have some £ sterling that is accessible to you, should you need it. A lot of the time you will simply be able to use your bank card as you would at home but of course, it’s helpful to have a little of each currency with you in case of emergencies.
Will Spectrum send us reminders throughout the year on the event?
Yes, we are very much used to event organising and well versed in the Disneyland Paris process that needs to be followed for this visit. We will be checking in with you throughout the year with little reminders. This will be for such things as follows to name but a few:
- Deposit & Balance Payment Dates
- Medicine & Medical Considerations
- Dining Bookings
- Passports & Insurance
- Phone Coverage
- Room Layouts & Hotel Information
- Recommended Items
- Contact Information for the Spectrum Team
- Coach Information
- Priority Pass Details
- Projected Weather Information close to departure
- Emergency Contact Information
A dedicated mailer will be in place for anyone that has places on the event, keeping you up to date, passing on tips and reminders and making sure that you have everything in place that is needed. Please do remember that the vast majority of information/questions of you will not come until we are 120-60 days away from travelling.
Is there a Smartphone app for Disneyland Paris?
Yes, there is. Disneyland Paris has a dedicated app for the venue which covers such areas as maps to explore the site, booking meals, waiting times and show schedules to name but a few. The app is available on iPhone IOS or Android and can be found via the following links. LineBerty is also its recommended app for queue monitoring.
Other popular apps are MagicPark and Magic Guide. As with many apps, a lot comes down to simple personal preference on ease of use.
Do you have any information on phone signal, data access and making calls home at Disneyland Paris?
Disneyland Paris in the majority, is covered by a mixture of 3G and 4G signals as well as Wi-Fi being spread across the resort and hotels. Should you need to access 3G and 4G signals for data at different times and whilst travelling, please remember that this is classed as data roaming as you have a UK-based phone.
The cost of data roaming is always coming down, and most major UK mobile networks now offer a daily or weekly data package for use abroad, giving a fixed amount of data a day for a nominal upfront charge. For many contract phones, European Data roaming is included in your existing package, which just comes off your normal data allowance as it would at home (like O2 Europe Zone for example).
In a lot of cases, though, making calls from France will still count as an International call to back home. It is always best to check with your network provider before travelling and opt-in before you go. This will be one of the areas that we remind you about during the coming months to check off your list.
How much spending money should we take?
This is a question that is exceptionally hard to answer as every family has different numbers of individuals in it, spending habits and budget available for such things. We recommend speaking to friends and family you know that have been before, that is perhaps similar to yourselves in some ways, to gain an understanding of what they spent as a guideline. In short, the vast majority of spending you will incur is likely to be on snacks and drinks etc outside of set meal times that are included and purchases/memorabilia from the resort.
Are you able to organise a Disney Photopass+ in advance for us and other similar add-ons?
We are able to help with a number of magical add-ons like the Photopass+ and the Character Breakfast, for example, many of these can also be achieved through the kiosk in the hotel.
A Disney Photopass+ helps you make those magical moments last a lifetime as it gives you access to all your souvenir photos taken during your visit to Disneyland® Paris, whether on the attractions or by Disney PhotoPass Photographers, as high-quality digital image files. The cost of this is circa £70 for the family.
Should you put this in place in advance, your Photopass+ voucher will be waiting for you to activate when you check in at the hotel. You can also organise this when you get there, but it can quite often be a little more costly than doing so in advance.
If you are a Facebook user, we recommend joining our private members-only Facebook group at https://www.facebook.com/groups/spectrumcio – you will need your membership number with us (starts with the letters SC) after you request to join.
As well as general information, we post here when confirmations, QR codes, reminders and so forth are sent out, so you can be sure to check your email at the right times. This is helpful as many mail providers can filter such emails to junk and other areas, so you can be sure you don’t miss anything or lose your places if it doesn’t land in your main inbox directly.